The personal information we gather from you includes:

  • Your full name and contact details (including your telephone number, email and postal addresses);
  • Details of transactions you carry out through our Site and the fulfilment of your orders;
  • Payment and purchase details when you purchase a product from us 
  • If you contact us (via the Site or otherwise), we may keep a record of that correspondence.

Your personal information helps us with the handling of your orders (including sending you order notifications and reminders), delivering of products, payment processing, communicating information to you about the status of your order, products, services, occasional newsletters, promotional material and website updates including ensuring that content from our Site is presented in the most effective manner for you and your computer or device.

Your personal information helps us to improve our services to you, to prevent fraud or website abuse and enables our third party suppliers to follow through with logistics on our behalf.

When you create an account or submit any personal information via telephone, correspondence, e-mail, all information that is received is securely stored.

In some instances, for example if you choose to have items shipped to another person we will collect their name, phone number, email address and mailing address. We will use this information only to send the items that you have selected to have shipped to the selected individuals. This information will also be stored within our order records so that we may have access to it should you have any problems with your order, such as non-receipt of goods. You should only provide us with information about other people if you have their permission to do so.

Your personal information is extremely important to us and our business is not about selling or sharing your information or giving it away to third parties, without your prior consent. The personal information we collect from you is intended to improve our customer service. We may disclose your personal information to our third party suppliers such as companies and individuals who help to fulfil orders, send emails out on our behalf, deliver products, perform data analysis, offer guidance to our marketing department, provide customer service, fulfill shipping requests, and process credit card payments.