Shipping & Delivery | Steam Age Vape Shop

Guide to Shipping options for Online orders to NZ & Australia

Please note: We only ship to New Zealand and Australia.

New Zealand Shipping

Shipping cost within New Zealand

Shipping within New Zealand, by courier, is FREE for all orders over $90. 

We charge a flat $4.95 for shipping under $90, to all of New Zealand. 

Courier Companies used for New Zealand Shipments.

1. Post Haste. To all NZ cities, with a 1-2 day delivery time.

2. Courier Post. For PO Boxes & Rural Deliveries. Delivery time 1-2 days to PO Boxes. Delivery time 1-3 days for rural deliveries.

Australian Shipping

Shipping costs to Australia

Shipping to all states in Australia is FREE for orders over $99.

DHL is the only shipping company we used for Australian Shipments. 

DHL ships CITIES RURAL & PO Boxes (Parcel Locker). DHL shipping rates are calculated at check out, depending on your order value, and location. They vary from NZ$19.95 - $26.7. Delivery time of 1-12 days. Tracking included. We offer free DHL shipping when you order NZ$99 or more (In the same order).

Shipment of your Parcel

All parcels are dispatched from Christchurch.

Packages are generally dispatched within 1 working day after receipt of payment.

Please note that should you pay by Bank Transfer the payment clearance may be over-night. 

In some cases we may switch to other courier carriers. Whichever carrier we use, we will email you a link to track your package online.

Shipping fees include handling and packing fees as well as postage costs. We advise you to group your items in one order. We cannot group two distinct orders placed separately, therefore shipping fees will apply to each of them. Boxes are amply sized and your items are well-protected.

Payment methods that we accept

Currently, for online orders, we accept NZ bank transfer, Paypal and eWAY credit card payments. Just select your preferred method of payment option at checkout.

You may also pay by EFTpos or cash on in-store pick ups in Christchurch.